General Terms & Conditions

Please take the time to read these terms and conditions. By accessing the services and information on Penny Araujo’s website, you are agreeing to these terms and conditions. The information listed on this website (intuitivepenny.com) is intended to educate and inspire and provided as general information only. It is not to be construed as psychotherapy or medical care and is not a substitute for professional services.

Penny Araujo provides intuitive readings and counselling and coaching services as an Intuitive Counsellor and Wellness Coach. Penny Araujo does not offer social worker, psychotherapy or medical services. Testimonials, social media posts and any information provided by Penny Araujo and/or Intuitive Penny is not a guarantee, warranty or prediction of outcomes.

Terms & Conditions for Intuitive Readings

By purchasing and participating in an intuitive reading with Penny Araujo, you agree to the following terms and conditions:

You are 18 years or older.

Intuitive readings are non-refundable.

All intuitive readings are offered online via Zoom video or phone. Upon completing your booking, you will receive an automated email with a unique link for your appointment via Zoom video. In that email, you have options to reschedule your appointment if necessary.

If you chose to have your session via phone, Penny will send you a personal email with a phone number to call into with an access code for your phone session. Penny uses Zoom platform for phone sessions. Penny requires 24-hour notice for rescheduling appointments. In the event of late arrival, the intuitive reading will proceed with the time remaining.

Penny reserves the right to refuse services or terminate an intuitive reading at any time without notice or explanation. If this occurs, she will refund your payment.

Penny can record your intuitive reading upon request and send you an email with a link from Zoom or Dropbox so that you can download your recording. Recordings are available for 5 days after your reading.

All intuitive readings and questions answered, should at no time be regarded as psychological, medical, legal, financial or business advice/fact and are subject to your own interpretation and judgment. Any guidance given during an intuitive reading is for your thoughtful consideration only. You are encouraged to make your own decisions regardless of any information or interpretation provided by Penny.

You accept full personal and legal responsibility for your own life choices. Penny’s intuitive readings are not a substitute for professional services. For legal reasons, Penny must advise you that Intuitive Readings are for entertainment purposes only.

Terms & Conditions for Counselling & Wellness Coaching sessions

By purchasing and participating in a counselling & wellness coaching session with Penny Araujo, you agree to the following terms and conditions:

You are 18 years or older.

Counselling & wellness coaching sessions are non-refundable.

Counselling & wellness coaching sessions are mainly offered online via Zoom video or phone. Upon completing your booking, you will receive an automated email with a unique link for your appointment via Zoom video. In that email, you have options to reschedule your appointment if necessary.

In-person counselling & wellness coaching sessions at Penny’s home office in Toronto, Ontario, are available after an initial online video session and through discussion and agreement with Penny.

Penny requires 24-hour notice for rescheduling appointments. In the event of late arrival, your session will proceed with the time remaining.

Counselling & wellness coaching with Penny is not to be construed as social worker, psychotherapy or medical services. Her services are not a substitute for psychological and medical care or other professional services.

Please be aware that when processing emotional issues, some individuals may experience temporary tiredness, temporary increases in distressful emotions or physical discomforts, and increased recall of memories. In addition, previously vivid or traumatic memories may fade using energy psychology therapies. This could impact the ability or desire to provide legal testimony regarding a traumatic incident.

While Penny may take notes during your session, this is for her reference only. After you have moved on from working with Penny, she shreds her notes.

Penny guides you utilizing a variety of therapeutic modalities, including evidence-based energy psychology therapies, her intuition, and the assistance of divine spirit guides. Results vary and are unique to each person. Penny offers no guarantees or warranties regarding outcomes.

You agree to accept full responsibility for yourself and any guidance offered by Penny. You agree to indemnify and hold harmless Penny Araujo from any and all liability.

Terms & Conditions for Counselling sessions for Teens & Families

By purchasing and participating in a counselling session with Penny Araujo, you agree to the following terms and conditions:

You are the caregiver of the child/teen (12+) and you are scheduling an appointment for yourself and/or your child/teen to receive individual or family counselling sessions with Penny.

Counselling sessions are mainly offered online via Zoom video or phone. Upon completing your booking, you will receive an automated email with a unique link for your appointment via Zoom video. In that email, you have options to reschedule your appointment if necessary.

In-person counselling sessions at Penny’s home office in Toronto, Ontario, are available after an initial online session with the caregiver (and child/teen) and/or through discussion and agreement with Penny.

Counselling sessions are non-refundable.

Penny requires 24-hour notice for rescheduling appointments. In the event of late arrival, your session will proceed with the time remaining.

While Penny may take notes during your session, this is for her reference only. After you have moved on from working with Penny, she shreds her notes.

Counselling with Penny is not to be construed as social worker, psychotherapy or medical services. Her services are not a substitute for psychological and medical care or other professional services.

Penny guides you and your child/teen utilizing a variety of therapeutic modalities, including evidence-based energy psychology therapies, her intuition, and the assistance of divine spirit guides. Results vary and are unique to each person. Penny offers no guarantees or warranties regarding outcomes.

You agree to accept full responsibility for yourself and any guidance offered by Penny. You agree to indemnify and hold harmless Penny Araujo from any and all liability.

Terms & Conditions for the Weekly Tapping Circle

By purchasing and participating in the Weekly Tapping Circle with Penny Araujo, you agree to the following terms and conditions:

The Weekly Tapping Circle is offered online via Zoom video or phone. Upon completing your booking, you will receive an automated email with a unique link to attend the Tapping Circle via video for the date you chose. You are encouraged to have your video on during the Tapping Circle but it's ok to have your video off.

If you chose to attend the Tapping Circle via phone, Penny will send you a personal email with a Zoom phone number to call into with the access code to attend the Tapping Circle.

If something comes up and you are unable to attend the Tapping Circle on the date you chose and it is more than 24 hours notice, you can reschedule the date using a link in the email you received when you initially booked. If it is less than 24 hours notice, you need to contact Penny via her contact page or email to request a reschedule to another Tapping Circle date and she will make the change for you.

Fees are non refundable.

Recording of the Weekly Tapping Circle is prohibited. Penny strives to create a safe space for participants attending the Weekly Tapping Circle. You agree to respect the privacy of the other participants and keep confidential their identifying or personal information that may be shared in the group.

The Weekly Tapping Circle is not to be construed as social worker, psychotherapy or medical services. Her services are not a substitute for psychological and medical care or other professional services.

Penny mainly guides you using EFT Tapping (Emotional Freedom Techniques). Penny may also utilize other therapeutic and complementary healing tools, such as guided meditation. Penny draws on her intuition and the assistance of divine spirit guides to enhance individual and group healing. Results vary and are unique to each person. Penny offers no guarantees or warranties regarding outcomes.

You agree to accept full responsibility for yourself and any guidance offered by Penny. You agree to indemnify and hold harmless Penny Araujo from any and all liability.